General conditions of sale ChaoSurfing

Article 1: Scope of application

These general conditions of sale apply to all transactions concluded through the websites of the ChaoSurfingnetwork. Is considered as "client" any natural or legal person making with the company ChaoSurfing an order validated via our secure payment platform, or by check or cash.

Article 1a: Age limit

Age restrictions apply: The company ChaoSurfing only accepts clients over 16 years old (for physical and electronic products) and over 18 years old (for services: coaching, workshops, seminars). We do our best to restrict access to our sites, products and services to minors. Even if the content of our products and services is not of a shocking nature, we prefer to target a mature audience capable of understanding the implications and responsibilities of the business world. Any subscriber to the newsletter who does not meet these criteria (age over 16) will be immediately deleted from our database as soon as this is brought to our attention. Likewise, any customer who does not meet these criteria will be immediately reimbursed and a return of the product (s) concerned will be required.

Article 2: Order

Any order placed on a site belonging to the company ChaoSurfing implies full and unreserved acceptance of these general conditions of sale.

Article 3: Price

The prices are indicated in euros all taxes included (at the rate of French VAT 20%), excluding shipping and processing of your order. The price of items can be changed at any time. However, the price applied to an order will be that announced at the time of the order.

Article 4: Payment

Payment is due immediately on the date of the order, including for pre-order products. You can pay by credit card. Cards issued by banks domiciled outside germany must be international bank cards (Mastercard or Visa). We do not accept American Express. Secure online payment by credit card is made through the company Stripe. The information transmitted is encrypted by software in the rules of the art and cannot be read during transport over the network. Any guarantee as to the security of this system is entirely the responsibility of the company Stripe and cannot be attributed to us.

Article 5: Delivery

Delivery is made to the address you specified when placing your order (therefore, pay particular attention to the spelling of the address you enter and especially the postal code). The risks will be your responsibility from the date on which the ordered products have left our premises. However, in the event of a lost package, we will do everything necessary so that you still receive your product or that you are reimbursed according to your warranty.

Article 6: Protection of Personal Data

In accordance with the General Data Protection Regulation (GDPR), you have the right to access, rectify, and delete personal data concerning you. By adhering to these general conditions of sale, you acknowledge having read our privacy policy and consent to our collection and use of this data. By entering your email address on our site, you will receive emails containing information and/or promotional offers related to products published by ChaoSurfing or other partners. You can unsubscribe at any time by clicking the link at the end of our emails. For more information, please refer to our privacy policy.

Our data processing activities are registered with the relevant data protection authorities and comply with GDPR requirements.

Article 7:
ChaoSurfing is a Freelance Business registered to the German Tax authorities

ChaoSurfing
Danzigerstr. 144
10407 Berlin
GERMANY